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Posts Tagged ‘Configuration Mgmt’

What would be the granulity level to define a CI ? As a fresh ITIL practitioner I had a brainstorm after the issue raised by one of our manager.

CMDB definitely a storage with huge information of IT infrastructure – software, hardware, document. The analysis would take time to measure the depth to declare a CI. In such case, where one looking for an urgent implementation of CMDB what would be the minimal to maximum level of CIs ? […]

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